1 reviews | Active since Nov 2017
PayPal
I just heard from a friend that her PayPal has been blocked and her Forex is under review, so I immediately went on to FNB to see if my PayPal account has been effected in anyway.
Forex has been removed from my online profile and I apparently have no access to my PayPal account. I get E96 - user not permitted to access this process? So I am not allowed to access my money in PayPal, which is clearly insane. Please explain to me why you are withholding my funds and not allowing me access to my account.
This is absurd! No email. No warning. Just removed from my profile. And I have only just stared using Forex via FNB.
And I see I am not the only one experiencing this problem.
FNB - this is poor shoddy service to say the least.
Hello
Jennifer-l-breakey,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello
Jennifer-l-breakey,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)