cM
chantelle M

1 reviews | Active since Nov 2014

17 Jan 2019, 09:58

Payments that only goes off after a week or so!!

Why does it take a week or so for money to go off my account when i swiped for it? I never had this issue, but when i upgraded to the gold cheque account i have this issue! How am I suppose to keep track of my money? When i swipe for something, it normally goes to my current account, but now i get a few payments that does not go to my current account...and after a week it goes off my avail amount that makes me go in to a minus sometimes!

Please explain to me why this is happening ! This is very unprofessional!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jan 2019, 11:47
Official
Good Day Chantelle  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 
Ref: *** 
Regards, 
Hello Peter Team 
Tel number: ***