Payments reserved 28/11/2025

This has been horrible my kids stuck becus FNB quick bus transaction, bought tickets today on Friday an fnb online kept saying system. Error until the last ticket went through and payment was taken, than as I was waiting for the confirmation as they usually send to my email, when I went to check my balance again my back sat on a minis deducting the whole money for quick bus, but there was a system error not only did it took the money 3times but the tickets were never booked contact all the busses and they confirm it was not process, How does Fnb take money an not reverse not only that but now my kids are stuck am at work far from there this has Ben ****tty an I never complain I just upgraded my card but this is the worse experience Again I'm getting, just think I can't focus at work I work nightshift how crual are tall not only is the chat pathetic can't get through to no one don't know if it's the black friday but I WANT MY MONEY BACK I HAS TO MAKE OTHER PLANS THIS IS MAKING ME DEPRESSED TJIH NEVER BEEN SO STRESSED FOR payments I want someone calling me first things I'm raising a Complaint again I need the money saterday today and don't want to hear anything this was ur online banking that gave system error even when I log in in the morning I couldn't tjoh *** is my contact nr I want compensation