1 reviews | Active since Jul 2014
PAYMENTS PENDING/SERVICES PAID FOR BEING CANCELLED
<p>Good day,</p> <p> </p> <p>I have joined fnb recently. I have been a client of your before. I never had this problem op payments pending before with my cheq card, but since i have joined again payments is pending for +- a week, i have a purchase of the 9th that is still pending, i paid R100 on friday to my gym and it shows pending, now i cnat gym till fnb wakes up. if i pay with my standard bank cheq card payments is immidiate and no pending problems, can you please assist with this matter, i know some payments will show pending till that shop does their banking, but everythign i pay for with my card goed pending. please assist as this is becoming a problem for purchaes and debit orders.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)