RK
Rian K
1 reviews | Active since Jan 2010
04 Sept 2025, 08:22
Payment went missing
1) I have on my FNB profile a discovery credit card. This card was cancelled last year and is not active. This card must be removed from my profile.
2) On 29/08/2025 I made a transfer from my savings account for the amount of R1000 from my app. Unfortunately I paid it into the credit card account instead of my personal account. Can this amount be transferred back to savings.
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Sept 2025, 09:42Good Day Mr Rian Kolbe
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply04 Sept 2025, 09:42
Official
Good Day Mr Rian Kolbe
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,