rR
ramokhabi R

1 reviews | Active since Feb 2017

01 Mar 2017, 19:07

Payment Settled but still listed after years

<p>I use to own an FNB Credit Card and I lost my job and ended up in Debt Review. I paid up all the money I owed and my debt was paid up.</p> <p> </p> <p>It's over a year or 2 since this credit was settled. I have tried applying for accounts with FNB and always get declined. Today I was at a branch and I was told that Legal has listed me and I can't get any form of credit from FNB. I just find this very unfair to me as a client. </p> <p>Can someone please explain to me what will it take for my name to be removed out of legal? Or did I miss something.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2017, 09:41
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)