1 reviews | Active since Apr 2017
Payment reversed without my permission or due warning
<p>It is completely unacceptable that your ***** department reversed an extremely important payment I made on 7 April without my permission. These funds were put on notice 32 days earlier to make this payment!</p> <p>I had missed two calls due to no signal but you left no voicemail, no email and no sms with any reason for the calls and anyway to contact you. Now I have to pay penalties. I hold FNB responsible! Ensure that the repayment I made on 8th April to investec clears first thing this morning!!! I will be contacting you on every avenue regarding any penalties I pay due to your reckless action!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
