BT
Biyozo T

1 reviews | Active since Sept 2020

14 Sept 2020, 08:55

Payment reverse.

I canceled an insurance with Kingprice and they are still debiting. I reversed it and it hasn't paid, it's been 11 days. My car insurance and phone contract debited twice, I reversed and they haven't paid. They said 4 days and it has been more than that.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Sept 2020, 10:16
Official
Good day Mr Tshabangu

 
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 

The reference number is: ***F

Regards,
 
 FNB Customer Resolution Center
 
 *** 

Best regards,

BT
Biyozo T's update15 Sept 2020, 10:31
Reviewer Update
I canceled an insurance with Kingprice and they are still debiting. I reversed it and it hasn't paid, it's been 11 days.
My car insurance and phone contract debited twice, I reversed and they haven't paid. They said 4 days and it has been more than that.