MM
Motompane M

1 reviews | Active since Jun 2023

02 Jul 2023, 12:04

Payment Reversal Request form

Good day

Fnb team that deal with payment reversing I want you know what types of process you use when it's comes to reversing? Am very disappointed I send money by mistake to abroad country Namibia and I request a payment reversing and before I send I call fnb Namibia to confirm the account hold if he do receive money monthly they confirm for me that the person do receive. After that I full up my form on 23 June 2023 I send R2k and I can't loose such amount the respond that I received is Insufficient fund.

Am so disappointed everytime I do fill up reversing form with fnb I don't get good response but this times around I take step to ask and want to know. Imagine sending money mistake and nit even R500 or R1500 to get. Fnb no please help me That a lot of money to loose in thus economy crisis.. Account holder no:*** Branch code :282672 Town:windhoek City Paid on 26 May 2023 if Fnb Namibia could not give me information that the person get something I won't mind at all but now I can't keep quite while I confirm. I don't mind to be deducted R325.50 for reversing of R2k. Atleast I will be remaining with something better and help myself.

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Replies (1)
MM
Motompane M's update12 Jul 2023, 14:05
Reviewer Update
The response to my issue it not satisfactory at all.
Fnb services is weak and does not operate in truth worth.
I will take action in my own hand imagine make mistakes to send R2k at wrong person but they can't even help even to reverse 1500 or Even R200 all their answer is always Insufficient fund on the receipt like how.
NO NO FNB and you are fast to put individual account on negative with in second but not fast to reverse payment as if you won't get any cent during the process and not happy. If they can't help me on this then they should provide me the person details so that I take action in my own hands untill I recover my R2000 to me its alot of money and in this am not blaming them for my mistakes not but they suppose to assist me.Am not happy and I won't leave it untill i receive my R2k back..No no ai ai fnb your service is poorer.
Even we talk we don't get help in reversing payment.This is Sad