Payment reversal

I wanted to do reversal in this reference number*** And they told me they can't help me I must phone the particular person I did and he ate my money and he is not willing to bring back my money I need you guys to make forceful payment in his account can anyone help me to bring back my money R2850 it's quite a lot of money please assist me I've made wrong payment on an wrong account I have filled the form and you can't help me please make a forceful payment