BM
Boitumelo M

1 reviews | Active since Jun 2013

04 Mar 2016, 05:57

Payment missing between my accounts

Yesterday i transferred R1000 from my Savings pocket to my cheque account. That money was deducted from my savings pocket but never made it to my cheque account. I thought I Should wait it out and it will eventually reflect but that never happened. How can a payment made between my own account disappear just like that?<br> I just feel i cannot trust this bank anymore if such ***** things are happening. Usually if i make a payment to my cheque account from my savings, that payment goes through Immediately as i am tranferring between my own accounts, but this one has just vanished. This is so frustrating.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Mar 2016, 09:42
Official
Hello Man10dla,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

As per telecom, please refer the matter to Wesbank.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
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