CD
Christine D

1 reviews | Active since Mar 2020

03 Jun 2022, 12:32

PAYMENT ISSUE - NO ASSISTANCE

Please may someone assist me to get funds which I accidentally transferred to a credit account which is CLOSED... I have been trying to get the money back and no one can help, secure chat is also completely useless... what is going on at FNB - used to be great but service sucks. My issue is also, where has the money gone?? Its not in any of my accounts and I did not pay a third party...

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Replies (3)
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Christine D's update10 Jun 2022, 09:57
Reviewer Update
You advised my refund will take 3 days, the 3 days have elapsed and still no refund? Technically if you refund your client who banks with you it should be immediate... makes zero sense why I am still waiting!!!
CD
Christine D's update23 Jun 2022, 12:40
Reviewer Update
Wow, you guys really know how to delay things when you owe your clients but are so quick to deduct bank charges,the service I have received is shocking.
CD
Christine D's update06 Jan 2023, 12:45
Reviewer Update
6 months later and no response.... wow