DN
Dayalan N
1 reviews | Active since Mar 2016
20 Jun 2021, 16:32
Payment for replacement card not authorized
My card is not working properly, obviously it is because the card is worn out. I don't even get a notification of a debit order for a replacement card but they deduct for my card without my knowledge.. This bank is useless I am canceling my account immediately
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
21 Jun 2021, 09:15Good day Mr Naicker,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
Regards,
Hello Peter Complaints Team
FNB (First National Bank)'s reply21 Jun 2021, 09:15
Official
Good day Mr Naicker,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
Regards,
Hello Peter Complaints Team
DN
Dayalan N's updateReviewer Update
21 Jun 2021, 09:50I now receive an sms stating someone will call me between 24 to 48 hours... This is ridiculous to now wait almost 2 days for a complaint to be addressed. This is the most useless bank I ever dealt with and the service is pathetic
DN
Dayalan N's update21 Jun 2021, 09:50
Reviewer Update
I now receive an sms stating someone will call me between 24 to 48 hours... This is ridiculous to now wait almost 2 days for a complaint to be addressed. This is the most useless bank I ever dealt with and the service is pathetic