TC
Tman C
1 reviews | Active since Aug 2016
27 May 2025, 18:34
Payment done into the wrong account.
I'm struggling to get through your call centre regarding a payment made to a wrong account. I made a payment to an account with zero balance and wanted to transfer those funds into the correct account on my FNB app. The account in question has zero balance and now I can't see it on my app but a payment of R1000 was made from another bank to FNB. Can someone please assist in allocating these funds into the correct account?
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Tman C's updateReviewer Update
02 Jun 2025, 11:00Hi,
One of your consultant gave me a call on Thursday and acknowledged my complaint. She then proceeded to inform me that a credit will be done on my transact account. I'm still waiting for that refund to be done on my transact account. Hopefully this will be resolved today. Thank you
One of your consultant gave me a call on Thursday and acknowledged my complaint. She then proceeded to inform me that a credit will be done on my transact account. I'm still waiting for that refund to be done on my transact account. Hopefully this will be resolved today. Thank you
TC
Tman C's update02 Jun 2025, 11:00
Reviewer Update
Hi,
One of your consultant gave me a call on Thursday and acknowledged my complaint. She then proceeded to inform me that a credit will be done on my transact account. I'm still waiting for that refund to be done on my transact account. Hopefully this will be resolved today. Thank you
One of your consultant gave me a call on Thursday and acknowledged my complaint. She then proceeded to inform me that a credit will be done on my transact account. I'm still waiting for that refund to be done on my transact account. Hopefully this will be resolved today. Thank you