MH
Maya H

1 reviews | Active since Sept 2018

06 Sept 2018, 12:09

Payment cancellation

I want to know if it is possible for FNB to assist with reversing a payment I made into their account. The payments however were made almost a year ago but the other party has not delivered the service and now I am struggling to get hold of them. I want to know if it is possible for fnb to investigate said account or if I should follow another procedure. Thank you

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Sept 2018, 14:20
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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