ZO
Zeone O
1 reviews | Active since Nov 2017
17 Sept 2025, 09:13
Payment Bundle Fee
I am fast becoming annoyed with FNB. I have a Premier Current Account and pay quite an amount monthly to have this account. Why am I now being charged a Payments Bundle Fee as well?????? Should these charges not be included in the monthly fee already? This does not get explained at the bank and then just gets added out of no where. I might as well go back to a normal Savings account or change banks because I can never lose money like this every month. I want all these Payment Bundle Fees reversed because this is not right.
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FNB (First National Bank)'s replyOfficial
17 Sept 2025, 10:08Good day Miss Zeone E Oncke
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :***NF. For further request, you can email us on the below email address: Email address: *** Regards, Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :***NF. For further request, you can email us on the below email address: Email address: *** Regards, Hello Peter Complaints Team
FNB (First National Bank)'s reply17 Sept 2025, 10:08
Official
Good day Miss Zeone E Oncke
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :***NF. For further request, you can email us on the below email address: Email address: *** Regards, Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :***NF. For further request, you can email us on the below email address: Email address: *** Regards, Hello Peter Complaints Team