1 reviews | Active since Apr 2017

28 Apr 2017, 09:10

Payment arrangements

<p>I have a personal loan with Fnb which I'm trying to make arrangements for payments. I've been to the branch they just listen to your story and put you on the phone to tell your story to 100 different people who can not help you in any way i spoke to some management last week thinking that they is some joy but i guess i was wrong. All i want is someone to help me in the right way </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Apr 2017, 09:16
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)