1 reviews | Active since Aug 2015
Payment arrangement
FNB handed me over to their collectors Groenewald Lubbe Inc. They contacted me and made an arrangement of R500pm which I have been honoring monthly. On the 24th September they decided to deduct R3000 from my bank account! Why did I even bother with the arrangement if they still do as they please! I am moving Capitec so sick and tired of this!!! Its not even the 1st time!!!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)