CM
CANDICE M

1 reviews | Active since Apr 2013

14 Dec 2015, 15:20

PAYING OVER R200 BANK CHARGES

I normally don't, but today decided to look at my bank statement and to my SUPRISE I saw how much I am paying for bank fee's!!! monthly account fee of R100, and I pay for Value added service fee's and a Service fee which totals over R200 every moth!!!!! so FNB promotes you to use the services BUT they don't tell you how much you pay. At CAPITEC my partner spends less than R50 a month. FNB is Pathetic, I left ABSA cause they charge just as much, but I had enough. Its just too late now but I WILL close my account in JAN and let all my Family and Friends who is with FNB know about this. Sies!!!to think how much money I lost over the years that I been with them.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2015, 15:31
Official
Hello CANDYMICH,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 832817.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)