1 reviews | Active since Dec 2012
Paying for something I didn't sign up for
I see now that I changed phone numbers you have activated a daily alert balance and making me pay for it. I did not activate this nor asked for it. I have had useless service and have complained about fnb 10 times within 1 month and not receiving any joy. Still you are sending sms's to my old number. Please stop hiring people based on bee and hire people that are quilified to do the job. Fnb is useless and is getting worse
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)