LS
Lynne S
1 reviews | Active since Mar 2020
23 Jan 2019, 11:53
Paying for Premier Banking for what???
Why does it take 5-10 working days for funds to clear when transferred from my cheque account to my credit card? The amount is just sitting there uncleared! Paying for Premier Banking for what???
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
23 Jan 2019, 13:38 Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply23 Jan 2019, 13:38
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
LS
Lynne S's updateReviewer Update
24 Jan 2019, 06:53Hello FNB,
I was told that my money would clear today yet I see that it still has not?
Please phone me and explain.
LS
Lynne S's update24 Jan 2019, 06:53
Reviewer Update
Hello FNB,
I was told that my money would clear today yet I see that it still has not?
Please phone me and explain.