Paying for *****

I am extremely disheartened with the service received from FNB Private Banking.

I was a victim of ***** after my cellphone was ****** and my banking app was accessed *******ly. I had R30 000 ****** from my account. The perpetrators withdrew R3000 via eWallet and R3000 from card-less withdrawal and a further R24000 was transferred to a Capitec bank account. This information was obtained from the FNB ***** department and they advised that the matter would be resolved and I would have my money back in my account within 30 business days. This was in November 2022 and we are now approaching the end of January 2023

My private banker has been less than helpful with resolution of this matter and providing me with tangible information regarding when I will be getting my money back nor providing me with information to give to SAPS in order for them to continue with their investigation in order to find the culprit.

Please assist urgently.

Regards

Dr. Z. Nibe