SK
Steph K

1 reviews | Active since Jun 2016

14 Dec 2016, 12:06

Paying for bank account confirmation letter

<p>This is so pathetic...paying for the damn bank confirmation letter. I mean where else can i go to get the damn letter?</p> <p>FNB should be grateful that i bank with them not to charge me for the damn bank account confirmation letter.</p> <p> </p> <p>I'm done...leaving this bank.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2016, 12:34
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)