Paying for bad,poor and dilapidated service by both FNB and HP.

FNB sends Hammond & Pole to collect their debt after having paid them through their third party HP they are refusing to give HP the right to release a paid up latter so said " Anton De Villiers" HP manager who manages Bongani Masilela. This Revolving Credit Plan was paid off on the 31 October 2023 until today the is no paid up letter, this HP LAZY MANAGER says "the is nothing I can do the admin send electronic message and we wait for the response" instated of taking the phone as a manager and call FNB so that this matter be resolved no he doesn't account HP***. I can boldly say to the third parties and individual no what is a use of paying FNB through its third parties if your going to be listed by FNB FOR THE DISCOUNT OFFERED BY ITS THIRD PARTIES. DON'T PAY, because you'll stay six months and more to get your paid up latter and you will still be listed for the discount offered to you by HP.