MP
Mark P

1 reviews | Active since Oct 2016

13 Mar 2017, 05:29

Paying for a useless 'premier baker' system

<p>Have had nothing but bad and useless service from fnb premier banking. False advertising, unable to help with assistance and no response. Logged another query on the 6th of March with a confirmation email promising a response within 24 to 48 hours...well still waiting. Fnb customer service is not where people may think it is. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Mar 2017, 09:27
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)