Paying FNB to ***** your money

FNB has with held money in my account for close to 2 months now I’ve been into the bank been re issued a new card but still no access to the money in my account

I wait on the FNB app for close to 3 hours a day for a response and when you go into the branch they give you a help line number to call at my own cost

Firstly FNB is with holding my hard earned money without giving me a valid reason and I’d like to know if I can do anything as this has got me kicked put of my home due to not being able to pay rent 2. Id like to know who to contact to complain because on your online profile you can’t click submit so you probably think every body is happy with FNBs usless and complete **** service

Honestly you guys are just taking this country for a ride and robbing us blind adding charges for random **** no one has ever heard of without asking consent you guys are honestly *****ing from every person that banks with you and the service you offer well that’s just complete bull**** for a company that deals with our countries money