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b.vanderwatt b.vanderwatt

1 reviews | Active since Jul 2016

24 Apr 2017, 19:43

PAYED FOR AIRTME & DID NO RECEIVE IT

<p>GOOD DAY </p> <p> </p> <p>I HAVE SENT MULTIPLE MAILS REGARDING AIRTIME I BOUGHT ON 4 APRIL 2017.</p> <p> </p> <p>IT WENT OFF MY ACCOUNT BUT I NEVER RECEIVED THE AIRTIME. THE NUMBER I ENTERED WAS CORRECT. </p> <p> </p> <p>PLEASE ADVISE. REFERENCE NUMBER VODS8P9DK4GD</p> <p>CONTACT NUMBER ********** 728</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Apr 2017, 08:58
Official

Good day Ms. bianca van der watt

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***