Payback the Money.

Item: FNB (First National Bank)
Rating: 1
Author: loyiso S

A very poor service by fnb, I ve been calling in since the 15 Dec 2018. I settled my loan on the 13 Dec 2018 just after the settlement amount they deducted their installment. Bear in mind according to the agreement they were supposed to deduct that installment on the monthend that is 31 Dec. I called them on the 15 Dec and they promise to return the funds in 4 days. Called in yesterday and they escalated the issue, called in this morning same story. I AM FED UP WITH fnb company. Iost all my trust. At this time of the year playing hide en sick with my moola.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

24 Dec 2018, 09:03

Good Day Mr Sityana,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Tel number: ***

FNB (First National Bank)'s reply24 Dec 2018, 09:03

Official

loyiso S's updateReviewer Update

25 Dec 2018, 06:11

Thank you FNB for getting back to me and resolve.

loyiso S's update25 Dec 2018, 06:11

Reviewer Update

Thank you FNB for getting back to me and resolve.