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NP
Nomakaya P

1 reviews | Active since May 2018

22 Sept 2021, 10:48

PAY TO CELL INCORRECT PAYMENT

Your client did a pay to Cell transaction to my cell number. I am not an holder of an FNB bank account. I used to be in the past 2 years back, not anymore. FNB advised her that the money will bounce back to her. Now she wants the money. I do not have even an active card with FNB.

CAN YOU PAY BACK YOUR CLIENT THE MONEY!!! I cannot deal with the nonsense hence i left FNB as a bank.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Sept 2021, 10:58
Official
Good day Miss Pali,

Thank you for taking the time to highlight your concerns.

Please request the person / lady that  made the payment to please contact us to be able to assist or if you have signing powers on her account you can provide us with her details then we will be able refer the matter to the relevant department.

We do apologize for the inconvenience caused in this matter.

Regards,

Hello Peter Complaints Team 
NP
Nomakaya P's update22 Sept 2021, 18:58
Reviewer Update
Dear FNB,

Thank you for your reply. Her Name is Lusanda Magadla. I'm not your client but she is. I'm not involved in her personal banking. I am merely asking for assistance on her behalf as she is venting at me cause you refuse to pay her money Back.

Thank you FNB. Please help your client. She has started dragging my name & Business and her friends on social media regarding the issue of you not paying her the money. Thats unacceptable. Here's the contact number ***.

Thanks,
NP
Nomakaya P's update25 Sept 2021, 20:27
Reviewer Update
Good day,

Have you managed to resolve this issue?

regards,