1 reviews | Active since Oct 2016

05 Jun 2018, 10:38

Pay for data and received none

I bought data for my Telkom modem via online banking Today from my business account. I received an instant SMS that the money was deduced from my business account but no data was loaded on my modem!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jun 2018, 11:02
Official

Good Day Michele van der Vyver,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the Service provider to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***