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walter O
1 reviews | Active since Oct 2014
23 Dec 2015, 13:15
pay fees on account you dont have or have access
I phoned customer support to be pasted between 3 consultants that simply say they cant help me I asked to speak to a manager marvin muller just to say he cant help me either<br> <br> That is it I have been through hell with FNB have had enough I want my money that was ****** paid back including the fees for debit order that bounced because of there incompetence<br> (also never signed or received any card so this was ***** )
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FNB (First National Bank)'s replyOfficial
23 Dec 2015, 13:32Hello walster,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 837153.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 837153.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Dec 2015, 13:32
Official
Hello walster,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 837153.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 837153.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)