JJ
JUICE J

1 reviews | Active since Jul 2011

22 Apr 2024, 12:22

PAY BACK THE MONEY YOU ****** BANK

On 15 March 2024 i reported an incident, it was never resolved. You then closed my account on my request because you clearly failed to resolve the complaint. Thats fine. So I opened another account to be able to withdraw my money, you then contacted me on 16 April 2024, and I explained that since you closed the account, I am no longer receiving strange notifications, which you advised that all is in order.

But on the 19 April 2024, you decided to close my second account? Why is that? Ok, thats fine, I sent my Capitec account number to RB Jacobs on twitter (X) and instructed him to refund my R500,00 into the capitec because clearly you guys re fighting, worst and painful part is that you are not doing anything about my complaint and every time you close my accounts, my money just dissapear without accountability.

Please refund me today and then you can keep your damn accounts.

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Replies (1)
JJ
JUICE J's update08 May 2024, 11:32
Reviewer Update
Hi, you can finally close all my accounts. Please go ahead and cancel/close them. I will make sure that I never contact you or use your services whether for banking or buying a car or loan. I don't want to hear anything from FNB ever again. Do not bother calling me, just close those accounts. I have already uninstalled the app. Bye!