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Makgabo M

1 reviews | Active since Jan 2019

03 Jan 2019, 12:18

Pay back the money

I am sick and tired of calling FNB housing finance requesting my refund since December 2018. I was told that it was paid yet nothing in my account. The call center agent keeps on promising to call me back and they dont. FNB I paid my dues accordingly so please refund me what is due to me. I am tired of having to call every now and again asking for what is due to me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jan 2019, 10:59
Official
Good Day Ms. Moholola,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)