JP
Josephine P

1 reviews | Active since Sept 2017

18 Jul 2018, 16:22

Pay back my money

It has been over 3 weeks since you people promised you would pay back the money that was taken from Account without my consent. You **** to me that it would be paid back in 2 days since I logged the first complaint.Still today noone has bothered to get back to me.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jul 2018, 09:52
Official

Good day Josephine Paswavaviri,

Thank you for bringing this matter to our attention.

I am disappointed to hear that your previous complaint had not been resolved. I have escalated your comments to FNB Points of Presence and have requested that they be in contact with you.

Reference number ***NF was issued for your complaint

I do apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)