kS
khomotso S
1 reviews | Active since Oct 2016
04 Jan 2019, 16:44
Pay and clear service pure *******
Fnb pay and clear service it's pure ****************, they charge us extra with the assumption that the money will reflect immediately in the third parties bank account, but that never happens.
The transaction will still take 24 hours or more to reflect, please s**** this service of yours as it's not working and stop defrauting us of our hard earned money.
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
05 Jan 2019, 09:07Good Day Ms Sethosa,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply05 Jan 2019, 09:07
Official
Good Day Ms Sethosa,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***