VN
Violet N

1 reviews | Active since Sept 2018

31 Oct 2019, 19:26

Patronizing bank

There is an unauthorized amount of 639 deducted on the credit card that I hv with Fnb. Tried to call the call center but kept on being transferred. This is not the first time that this has happened. This seems to be something that is happening from the inside as I still have my card. I need this matter to be investigated and my funds reversed. I do not trust this entity anymore!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2019, 09:49
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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