Patience at the early ***** department does not return calls

Patience at the early ***** department has blocked my business cheque card. I have no problem with that, I understand its just a pre-caution. What I do have a big problem with is your early ***** department does not pick up the phone and they do not read their emails. And I cannot run my business or pay my staff if my card is blocked.

Every time I call the ***** department (this is the 8th time now) the phone just rings

I have been trying to get ahold of Patience since saturday morning, I have even gone so far as to go into my local bank branch they can't get ahold of her. I have even asked the people at the main ***** department to email her and ask her to call me back and still nothing.

I'm going to have to switch business banks because this is pure garbage service.