PT
Prime T

1 reviews | Active since Mar 2018

27 May 2022, 15:09

Pathetic, Vile, Hateful, Spiteful, *********** Staff. Apathetic.

Rude and obnoxious staff. Unhelpful front desk. Rude obnoxious man in charge of the front desk. I told him my PayPal was hacked. It was an emergency because they can get your banking details etc but I was sent to the back of the queue outside the branch. With 20+ people in front and took 2.5 hours to finally be helped by a rude obnoxious woman. Vile pathetic staff with no empathy. No compassion. Useless staff. Wanted to complain but the manager was on a video call. Address your pathetic useless heartless staff. They also allowed many people to jump the queue. ----- I am grateful to the one gentleman who had assisted me to get a number to be assisted because his rude obnoxious colleague didn't help me because I lost my temper because he was being obtuse and unhelpful and spiteful. I wish I got the name of that spiteful woman who served me at counter 2. She is supposed to give an SMS to rate her pathetic service. She was useless rude obtuse and beyond ***********. Please address your cruel, pathetic, and hateful staff. I also had a panic attack and your hateful staff continued to treat me like trash. Then the hateful woman serving me says why do you think someone might have made transactions etc DOES IT MATTER? They have my banking details there were numerous attempts to access my funds via PayPal. How dare you minimize this and feet it as a non-issue. Address your pathetic, ***********, and hateful staff. Get them to assist people who have emergencies and tell them to develop some humanity Thank you. And give the other gentleman a promotion he is the only person with a drop of humanity at the branch. And a willingness to assist. I sincerely hope that your manager takes this up, especially since my account was at risk and I had a panic attack while your staff watched and treated me like dirt!

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