1 reviews | Active since Sept 2011
Pathetic/Useless/***********
<p>What worries me about FNB is that they portray themselves as the best bank - and often - when the reality is that they are an *********** organisation and arguably one of the worst in the industry. If it wasn't such a hassle I would have left years ago. I redeemed ebucks on the 6th of April on an evoucher - which should be almost immediate - 2 weeks later - numerous emails and phone calls - still nothing.</p> <p> </p> <p>Absolutely USELESS</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)