Pathetic, unhelpful, *********** consultants and managers

Very disgusted with the unhelpfullness of the staff at Bluff Branch. Also with the head office. They don't care about customer service or satisfaction. I spent over two hours at the branch and they did NOTHING to help me. I followed up by going online for another 2 hours. Then I phoned the call centre. They were absolutely useless. NO ONE there is trained to assist clients. I was desperate and pleaded for help but all they can say is that they can't do anything to help!!! So they must change their slogan to :How can we frustrate you - not how can we help you because all the assistants are either ***********, lazy or damned stupid!!! Kindly call me back urgently if there is any manager out there who has some sense!!!