QM
Quinton M

1 reviews | Active since Mar 2009

28 May 2015, 15:52

Pathetic turn around time

I app**** for a building bond on the 21st April 2015 and supp**** them all required information. After continuous pushing i got an Approval in Principal on the 15 May 2015. Today is the 28 May 2015 and still don't have a final answer. Your adverts are great But the service is bad!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 May 2015, 16:01
Official
Hello bonga007,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 692985 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)