CJ
Charmaine J
1 reviews | Active since Feb 2013
08 Jul 2015, 08:21
Pathetic - top up
i app**** for the top up package. No where did they say they have to debit your account to enjoy the top up only thing that was said is they debit your account on the 25th of every month. no where was it said that i needed to pay upfront. please cancel this top up. PATHETIC
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FNB (First National Bank)'s replyOfficial
08 Jul 2015, 09:10Hello Charma52,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718368.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718368.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Jul 2015, 09:10
Official
Hello Charma52,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718368.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718368.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)