AS
Antoinette S
1 reviews | Active since Dec 2015
19 Jul 2019, 14:02
Pathetic time wasters
FNB Premier. What is it with this department? I sent an account closure request for an account opened in error. I've sent my id copy and request with a letter to close the account. Now the letter is not clear according to them so they don't know what the instruction on the letter says. The instruction on the email is very clear. JUST CLOSE THE ACCOUNT PLEASE. JEEEZ And do not call me. Just CLOSE PREMIER ACCOUNT *** Thank you
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
19 Jul 2019, 14:44Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is: ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is: ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Jul 2019, 14:44
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is: ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is: ***NF
Regards
Hello Peter Complaints Team
***