Pathetic that a will gets given to the client with no ID numbers. (telephone nos where put in stead of ID numbers)

Hallo Peter I went to FNB to draw up a will since i do bank there. All relevant information was given to the agent at FNB that deals with wills, she gave this info to the wills department. Last week the wills department emailed me the will for me to check. There were NO ID numbers for both beneficieries neither my 2 siblings. And incorrect spellings. I called the wills department callcentre and asked the lady who answered my call to please put me through to someone as i needed to lodge a complaint. She was not eager to put me through to anyone (because i asked her twice to put me through to someone else) but proceeded to find out when she can call me so that she could get all the ID numbers. Well this did not happen she never called me back.

This is unexceptable as anything could happen to me and there is no will.

I would like this to be sorted out with the ID numbers and correct spelling of my brother name by Thursday afternoon.

Many thanks