pM
pam M

1 reviews | Active since Mar 2009

01 Oct 2019, 00:28

Pathetic system

Please cancel all my accounts effective immediately. I can’t transfer my own money. Can’t make important payments because your system keeps on saying I have reached a limit. What limit cos I have not done any transactions today and as per your system my daily limit is 20 000. Why can’t I pay someone the 20 000? This isn’t funny anymore I have been trying to resolve this since Saturday and today it’s Tuesday. Please let me know what will happen to the money in that account since am closing all accounts and I expect no further deductions from you. When we send emails no one bothers responding to them. What happened to customer service? Don’t bother calling I don’t have a phone

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Oct 2019, 10:23
Official
Good day Pam, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

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