PATHETIC STATE OF OPERATIONS, WORST SERVICE

I am officialy at my wits end with FNB. I just received a message that my FICA documents werent received and my accounts have been frozen.<br> <br> I have been to a branch, you have every piece of information you can have on me, short of a blood test, which I will be sure to bring to you asap, which you will in any case loose or mismanage, seeing as you handle client information and data as you do waste.<br> <br> I have been to branches, sent through everything on me, 6 months payslips, proof of residence, copy of passports with affidavits as approved by branch managers just to get told in the brand everything is in order, jsut to have my accounts frozen today.<br> <br> I am going to the press, and am making sure that everyone I know your policy on service delivery and what is actually delivered, as this is probably the 15th time I have had serious problems with FNB and the 4th Hello peter complaint I have had to make. Because I know if a complaint is made here it gets attended to, which is pathetic. What is more pathetic is to say in the sms that you have to call a number and select this option just for a representative to give you another number (that nobody answers for over 20 minutes)!!