AB
Antoinette B

1 reviews | Active since Nov 2017

30 Nov 2018, 10:38

pathetic signal

Good Day .. Fnb has always given me excellent service, however i have changed over to fnb connect and the signal in my area is terrible. I use it in other areas and experience awesome signal. Could it be possible that this could somehow be improved please?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Nov 2018, 11:33
Official
Good Day,

I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Connect and Smart Devices who will investigate the matter and provide feedback. 

One again I apologize for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)