JC
Johannes C
1 reviews | Active since Mar 2014
14 Apr 2020, 15:13
Pathetic Servive FNB
I am really to my deepest disappointed with FNB. I am a client since 1984 and the service I receive is pathetic. We submitted forms for relief of payments and no feedback. The COVID APP is not disabled on the bank app. Call centre does not answer. ABSA and other banks give 3 month payment holiday without any proof letters. You apply and they approve. FNB you have to submit proof of job loss and then you hear nothing. ABSOLUTLY PATHETIC.
Helpful (0)
Replies (1)0
Replies (1)JC
Johannes C's updateReviewer Update
17 Apr 2020, 10:19Good day, My private banker contacted me and I received briljiant service from him. Thank you very much. Yes we logged calls through FNB for my son who lost his job and no reply , no feedback. My private banker is assisting but his hands is tied because the issue is on my son's account. So if you do not have a private banker you are lost with FNB.
JC
Johannes C's update17 Apr 2020, 10:19
Reviewer Update
Good day, My private banker contacted me and I received briljiant service from him. Thank you very much. Yes we logged calls through FNB for my son who lost his job and no reply , no feedback. My private banker is assisting but his hands is tied because the issue is on my son's account. So if you do not have a private banker you are lost with FNB.