SD
Siphiwe D

1 reviews | Active since Jun 2009

03 Dec 2015, 16:35

Pathetic Services

I'm highly disillusioned with the fact that your courier company is letting you down to potential clients and customers wanting to pursue a business with you. Last month I app**** for your SIM and opened an account for my old lady but the courier company never delivered on time or never pitched at all.<br> <br> I'm complaining because I believe this has not affected me only but many of your existing and new applicants. Digital Planet has been sending me sms's every morning that notified me of the delivery of my SIM but no show. They came when I was fed-up to deliver the sim and I was not impressed at all and ended up cancelling the application.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Dec 2015, 09:28
Official
Hello Spijolijo2555,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 826959.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)