EH
Ella H
1 reviews | Active since Mar 2015
17 Apr 2019, 10:11
Pathetic service with extremely high bank charges!!!!
Went into a branch to downgrade our accounts as F.N.B's bank charges are very high. It has been 16 work days and our accounts have still not been downgraded. Pathetic service.
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Ella H's updateReviewer Update
17 Apr 2019, 10:37I was just told that my account could not be downgraded as it was overdrawn... Mmmmm yes because you did not downgrade it when I went into your branch to do it!!!!! And then you overcharged me again with your bank charges!
EH
Ella H's update17 Apr 2019, 10:37
Reviewer Update
I was just told that my account could not be downgraded as it was overdrawn... Mmmmm yes because you did not downgrade it when I went into your branch to do it!!!!! And then you overcharged me again with your bank charges!
FNB (First National Bank)'s replyOfficial
17 Apr 2019, 11:30Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply17 Apr 2019, 11:30
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)